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Support

We're here to help

Questions about InsuraVault, trouble signing in, or a request about your data — get in touch and we'll get back to you.

What to include

  • The email address registered to your account
  • Whether you're using the Android app or the web portal
  • What you were trying to do and what happened — a screenshot helps

Never send us your password or app passcode. We will never ask for them.

When you'll hear back

Requests about your personal data — access, correction, deletion or a grievance — are answered within 30 days, free of charge.

InsuraVault doesn't sell insurance or handle claims. For a claim, a change to your cover or a payment, contact your insurer or agent directly.

Working with InsuraVault as an agent or insurer?

Tell us about your business and we'll take it from there.

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